Description

Book Pickup Options:
Decide how you want to receive your course book:

• Prior to Class:
  • Add Shipping & Handling to receive your book before the class.
  • Local attendees can call ahead and pick up the book from our office.
• On Class Day:
  • If you do not choose the shipping option, you will receive your book on the day of the class.

ServSafe Manager Exam Language Options:
The exam is available in multiple languages:

• Languages Available:
  • English, Spanish, Chinese 
  • If you need Korean, French, Japanese, or Large Print, please contact the office for details.
• Special Accommodations:
  • If you need a reader or translator, please contact the office for details.

Policies and Procedures for Class:

Class Timing and Arrival:
Be aware of the class schedule and when to arrive:

• Start Time: 9:30 a.m. sharp
• End Time: Around 5:30 p.m.
  • Arrival Time: Do not arrive before 9 a.m. as the building will be closed.
  • Arrive between 9 and 9:30 a.m.

What to Bring:
Ensure you have the necessary items for the class:

• Valid I.D.
• No. 2 Pencil
• Textbook with the black and white answer sheet (if received before class).

Important Notes:
Keep these in mind to avoid additional fees or rescheduling:

• Answer Sheet:
  • Required to take the test.
  • Replacement cost: $40 if forgotten.
  • Reschedule cost: $30 if you choose to reschedule.
• Lost Textbook:
  • Replacement cost: $75 (if available from the instructor on the exam day).

Preparation Resources:
Use the provided resources to prepare for the class:

• Practice Exam:
  • A 40-question practice exam and answer key are provided in your confirmation email.

Rescheduling & Cancellation Policy:

If You Need to Reschedule: Understand the fees and limitations for rescheduling:

• No Refunds for cancellations or no-shows.
  • Rescheduling Fee: $30 (must be within 90 days of the original test date).
• Extended Rescheduling:
  • Full course fee applies if rescheduled more than 90 days after the original test date. No second textbook will be provided.
• Rescheduling Limits:
  • You can reschedule twice. After that, full course fee applies.

Questions?
Contact: Alex Shafer at (504) 636-6527